We Make Switching Effortless
We know the thought of changing can be rough, thankfully, we’re the specialists in making switching “silky smooth” effortless:
Free phone line included with all plans
Keep your existing hardware – if it aint broke, don’t fix it
Dedicated team to support you through the migration
We Make Switching Effortless
We know the thought of changing can be rough, thankfully, we’re the specialists in making switching “silky smooth” effortless.
Why Choose Us?
EFFORTLESS SWITCHING
- Don’t want to have to mess around with all your cables and change WiFi passwords on all your devices? No worries, we will simply takeover the existing gateway installed in your unit.
PHONE LINES
- Want to keep your existing number? We will port your number to us free of charge (usually $50.00)
- We make it extra simple you don’t even need to change where you plug your phone into. Because we take over your existing gateway, rather than sending you another.
DEDICATED SUPPORT
- We have a dedicated number for retirement villages looking to switch to us – 07 3063 2933
- Out tech are based in Brisbane, so if you do find yourself in a bind, we have you covered.
Our customers love us
I am happy with my Connected Australia internet service, and the telephone assistance to get it connected. Thank you.
Helen Kennedy
Roxanne was really patient and helpful with finding the right plan for my work and personal needs. Have been with them for over 6 years now and really impressed with both the speed, the plans and the customer service the whole time!
Alice Warrener
The service I received today with Connected Australia is by far one of the best! Over the phone, Lady was really helpful in guiding me through the portal to retrieve my monthly usage. I am with Connected Australia for a long time, and none has actually told me about the portal. I will definitely stay with Connected Australia, and recommend to my friends. Connected Australia should have more billing/sales persons like Lady.
Jason Chia
Connected Australia has the most effective, efficient, proactive and AAA+ Customer Care service I have ever experienced – be it communication over the phone or via email.
I’m very proud to be a long standing customer as the team makes all of my requests including a few past relocations always a stress free process.
Thank you Connected Australia!! 👏👏
Zdenka Brice
Helen Griffiths
I always have a positive experience with connected Australia. Great customer service team and great internet service without interruption. Lady has been very helpful today and is an asset to the company, thanks again!
Liza Ryan
Sophia Chan
Morgan Daly
Connected Australia has been a great service. Excellent customer service with quick and helpful responses.
Vidhiya Somasundaram
Very prompt and easy to deal with. Totally professional and very friendly service.
Helen
CONNECTED AUSTRALIA
Our Intro Offer
EFFORTLESS GUARANTEE
- We’re so confident you’ll be happy with our service that we guarantee it.
- If you’re not happy with our service in the first 30 days, let us know and we’ll provide a full refund no questions asked.
SIGN-UP NOW AND SAVE
- All orders before 15th May get an extra $30.00 off their first month.
- All orders before 31 May get and extra $15.00 off their first month
FREE LANDLINE WITH INTERNET
- We’re including a free landline (usually $20.00 per month) with all internet plans. Simply pay for calls.
- OR pay $15.00 per month (usually $30.00) for unlimited local, national and mobile calls.
High-Speed Internet in Australia
But don’t just take our word for it, check out our 200+ 5 star reviews on google. Here is what one of our
longstanding customers had to say.
Our Recommended Plans
Basic
12/1 100GB Data
- Good For:
- 1-2 devices
- Basic browsing
- Messaging
- Minimal streaming
Casual
25/5 Unlimited
- Good For:
- 2-3 Devices
- General browsing
- Standard (SD) Streaming
- Messaging
Everyday
50/20 Unlimited
- Good For:
- 3-5 Devices
- HD Streaming - Netflix, Foxtel
- Downloads
- Gaming Online
- Working from home
Fast
100/40 Unlimited
- Good For:
- 5-10 devices
- Multiple HD streams
- Movies and shows
- Download large files
- Online gaming
Super
250/50 Unlimited
- Good For:
- 10+ devices
- 4K and 8K streaming
- Large downloads in a flash
- Online gaming
- Movies and shows
Ultra
500/50 Unlimited
- Good For:
- All of the above
- Super fast
- Throw anything at it
- Lots of devices
- Not available in all locations
Sign up now
Fill out the form below and one of our expert team will contact you to complete setup of your account
Frequently Asked Questions
Do I need to change anything?
With most providers, they make you take one of their routers, which mean changing wireless details on all devices, unplugging and replugging in connections. All things that make changing hard.
Connected Australia has integrated with the systems in your village to enable us to be able to take over the existing router and phone lines.
So you don’t need to change a thing. All that changes is that you will need to select your new plan, provide us with your payment details (Card or bank for direct debit) and we will become your new provider for billing and support.
Are speeds guaranteed?
Yes, Connected Australia gurantees our speeds on all plans.
Do you have experience in aged care communities?
Yes, Connected Australia have been working with many aged care communities over the past 5 years including Seachange Coomera and Toowomba since 2018 and still have a strong relationship with them today.
I have a question that isn't listed here or need help
Please give us a call our our direct retirement estate line 07 3063 2933